Refund & Cancellation

Welcome to SastaScan, your trusted partner in affordable and reliable diagnostic services. At SastaScan, we believe that access to quality healthcare should be within everyone's reach, which is why we are committed to offering the most competitive prices for scans and diagnostic tests without compromising on quality.

Our mission is to make healthcare more accessible and affordable for everyone. We aim to bridge the gap between patients and top diagnostic centers by providing a platform that offers transparent pricing, easy booking, and exceptional customer service. We work tirelessly to negotiate the best rates and ensure that you receive the highest standard of care.

At SastaScan, we strive to provide the best possible service. Our Return and Refund Policy outlines the terms under which you may cancel a booking and request a refund.

1. Cancellation Policy

You may cancel your booking before the scheduled date of service. To cancel, please contact our customer support team as soon as possible. Cancellation requests made less than 24 hours before the scheduled time may not be eligible for a refund.

2. Refund Policy

Refunds are processed based on the cancellation terms of the diagnostic center. If eligible, the refund will be processed to the original payment method within 7-10 business days. Please note that service fees may be deducted from the refund amount.

3. Non-Refundable Services

Certain services may be non-refundable due to the nature of the tests or procedures. These will be clearly indicated at the time of booking. In such cases, no refund will be issued, even if the booking is canceled.

4. Requesting a Refund

To request a refund, please contact our customer support team with your booking details. Our team will review your request and process it in accordance with our policy and the diagnostic center’s terms.

5. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be posted on this page and will take effect immediately upon posting.

6. Contact Us

For any questions or assistance regarding cancellations and refunds, please contact us at [email protected].